Indigenous Industries’ Policy
Indigenous Industries’ artisans work to bring you products you are entirely satisfied with.
As such we guarantee all the products sold on this website to be free from any manufacturing defaults. We aim to please, if you are not completely satisfied with your purchase on our website, let us make it up to you. Whether it concerns the fit, the color, the size or the quality of an item, we will gladly exchange any item.
How to return or exchange an item ?
In case of a return or exchange for any reason besides defect you will be responsible for return shipping charges. However we will send you replacement item(s) without any additional costs on your end.
To initiate a return or an exchange, kindly fill in our return and exchange form mentioning your details along with the style, size and color of the item you wish to receive.
We will not be responsible for lost shipments and so we do recommend choosing a carrier that provides tracking.
Here are the limitations regarding return/exchange:
– Products can be returned/exchanged within a 15 days period from the date of purchase.
– Items that have been bought during a Sale can not be returned unless they present a manufacturing default.
– Items that have been washed or altered in any way will not be accepted for either return or exchange.
If your Indigenous Industries item present a manufacturing default or if your order contains wrong items:
We will pay the return shipping charges and send you a new item free of charge.
Fill in our form here and we’ll get the ball rolling and help you with shipping the item(s) back.
After our approval, send your returns/exchanges to:
B/2 Khan Market, Near Palace Hotel
Opposite Sapana Cinema, SARKHEJ
Ahmedabad, 380055 GUJARAT, INDIA
For questions or assistance: